Q: What does the Search Icon do? Turning on the Search Tool (under the Search Icon at the bottom of Scratchpad) is crucial if you want Scratchpad to find answers to general questions within your documents. For example, if you ask: “What are CO2 emissions?” Scratchpad might otherwise provide a general definition instead of searching for relevant data from your company. With the Search Tool enabled, Scratchpad will prioritise your Knowledge Base when generating responses. Note: The Search Tool forces Scratchpad to search your Knowledge Base every time you ask a question—regardless of the query. Even if you ask: “What flavour of ice cream do you like?” Scratchpad will still search the Knowledge Base for relevant content instead of giving a conversational response. Tip: If you want to ask general questions or refine responses, turn off theSearch Tool. This lets Scratchpad decide whether it needs to search the Knowledge Base or provide a conversational response based on context.
