• Q: Can I ask ad hoc questions on the platform?
    Yes!
    1. Open the Scratchpad BETA tab from the left-hand menu. Enter your question in the input box. You can query specific documents or analyse trends across the entire Knowledge Base (Documents and Answers library). Review the AI-generated answer and take one of the following actions:
      • Add the answer to the Answers library using the “+” icon. Copy the answer by clicking the Copy button.
    Tip: Open Scratchpad in a separate browser tab to navigate the platform without losing your session.