Category Archives: Knowledge Base

What is the difference between Public and Private in the Document Library?

The Public or Private tag that can be assigned to douments in the library refers [...]

How can I upload my previous answers to the Knowledge Base for EA to learn my style?

Navigate to Answers > Import Approved Answers. Drag and drop your files, or click inside [...]

What is the Knowledge Base?

The EA Knowledge Base is made up of two core components: the Documents and the [...]

Integrations

You can connect EA with your current document library. Our current integrations include: SharePoint OneDrive [...]

Uploading Documents to the Knowledge Base

The stronger your EA Knowledge Base, the better EA will perform for you. It’s the [...]

Introducing Folders

Folders can help to keep your document library neat and navigable, ensuring you know where [...]